Intents
Intents Import & Export
Intents can be exported by clicking on the 'Export Intent ' button in the intents tab in the bottom. After pressing this button, a unique code is generated. The intents including its utterances, entities and flow is exported as an encrypted json ...
None intent
The None-intent is triggered whenever the input of a user is not recognised by the Natural Language Processing engine as an intent. In such a case, the flow of the None-intent will be shown to the user. The flow of the None-intent can be adjusted ...
Intents Batch Import
Using the batch import button, you can upload or create multiple intents at once. While doing so, you can decide to automatically create a FAQ intent or a regular intent. Upon clicking the button, you are prompted to either upload the template ...
FAQ Intent
The FAQ intent is added to your bot just like any regular intent. However, the difference between a FAQ intent and a regular intent is that a FAQ intent does not have a corresponding flow in the Dialog Manager. Instead, the answer or reply to this ...
How to improve intents
In order to improve intents, you should add more utterances that are relevant. You can do this in the intent tab, by pressing on the trained intent in the left menu. Once selected you can add or alter utterances in the center of the screen. Options ...
Add intent
When adding an intent, it is important to determine the boundaries of the topic that the intent should cover. The clearer and more specific the topic of the intent, the better a user can find the right information. Hence, it is recommended to ...
What is an intent?
Definition An intent translates natural (human) language into an assignment a computer can understand. Multiple examples of natural sentences can be provided that lead to an intent. Each different form of the same natural sentence is called ...