V 3.3

V 3.3

Release date: 26-01-2025

Key Highlights

Platform Enhancements

  • Language and Multi-Language Support:
    • Bots now handle multiple languages more effectively with updated settings and fallbacks.
    • Improved handling of Supported Languages in bot settings.
  • Dialog Manager Updates:
    • Added a delay block in the Dialog Manager for enhanced bot response customization.
    • Resolved issues with English not being correctly set as default in LLM properties.
    1. General improvements:
      • Enabled location-based redirection via load balancers for better regional performance.
      • Enhanced reporting with new KPI dashboards and improved conversational logging.
      • Auto generation of Utterances via Gen AI
      • Syncing with various engines works better and faster
      • OpenAI Audio TTS via LLM models
      • Daily statistics in addition to monthly statistics
      • LLM statistics in bot


    Bug Fixes

    • Resolved authentication errors with Wit.ai and DialogFlow AI engines.
    • Fixed issues where bots failed to save messages in multiple languages.
    • Resolved errors with adaptive cards causing server crashes.
    • Addressed VM restart issues where Docker images required manual restarts.
    • Fixed dropdown alignment and behavior in FAB frontend.
    • Resolved issues with Microsoft CLU training and new bot creation.


    UX Improvements

    • Introduced a "Features" tab for easier access to new functionalities.
    • Enhanced UI with banner checks for NLU model synchronization
    • Improved TTS settings and multiple formats




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