V 3.3

V 3.3

Release date: 26-01-2025

Key Highlights

Platform Enhancements

  • Language and Multi-Language Support:

    • Bots now handle multiple languages more effectively with updated settings and fallbacks.
    • Improved handling of SupportedLanguages in bot settings.
  • Dialog Manager Updates:

    • Added a delay block in the Dialog Manager for enhanced bot response customization.
    • Resolved issues with English not being correctly set as default in LLM properties.

  • General Improvements
    • Enabled location-based redirection via load balancers for better regional performance.
    • Enhanced reporting with new KPI dashboards and improved conversational logging.

  • Auto generation of Utterances via Gen AI
  • Syncing with various engines works better and faster
  • OpenAI Audio TTS via LLM models
  • Daily statistics in addition to monthly statistics
  • LLM statistics in bot 

Bug Fixes

  • Resolved authentication errors with Wit.ai and DialogFlow AI engines.
  • Fixed issues where bots failed to save messages in multiple languages.
  • Resolved errors with adaptive cards causing server crashes.
  • Addressed VM restart issues where Docker images required manual restarts.
  • Fixed dropdown alignment and behavior in FAB frontend.
  • Resolved issues with Microsoft CLU training and new bot creation.


UX Improvements

  • Introduced a "Features" tab for easier access to new functionalities.
  • Enhanced UI with banner checks for NLU model synchronization
  • Improved TTS settings and multiple formats




    • Related Articles

    • V 3.0

      Release date: 15-02-2024 We introduced a new AI Engine provider: NeuralSpace ! Neuralspace supports languages spoken across India, South East Asia, Africa, the Middle East, Scandinavia and Eastern Europe. Aka; low-resource languages. We're really ...
    • V 3.1

      Release date: 15-02-2024 We introduced a new AI Engine provider: Microsoft CLU ! Microsoft CLU stands for 'Conversational Language Understanding'. It is the latest version of the Microsoft Conversational AI Engines. Microsoft supports multi-language ...
    • V 3.2

      Release date: 01-09-2024 Several features and bug fixes Features: 1) It is now possible to select GPT4o as a chitchat provider. 2) We added the option to choose the OpenAI Text to Speech and Speech-to-Text services. This includes the option to add ...
    • V 2.2.2

      Release date: 13-05-2022 Introduced GPT-3 OpenAI Engine Introduced Chit-chat module allowing any bot to answer informal questions when the non-intent triggers Implicit/explicit oAuth introduced Improved 2-way handover between bot and human on live ...
    • V 2.2.0

      Release date: 09-07-2021 DM improvements Toggle for flow auto-validation New UI design Security improvements Various Virtual networking updates Improved chat security New test automation protocol Introduced versioning for NLU models and Functions ...