Untrained questions widget

Untrained questions widget

Intro

This widget shows the questions that the user posed to the bot, but are not registered as an utterance in any intent. If the NLP engine is highly certain that the user's input belongs to an intent, then the unrecognised input will be visible here. Use this widget to improve the model, based on real user input.


You can navigate in the widget with the numbers and button at the bottom. For every utterance in the widget you can select the following options:

Add to existing intent

If you add an utterance to an existing intent you have trained, press the "add to intent" button and select an existing intent from the dropdown list.

Create new intent

If you want to train a new intent based on the user's input, press the "create new intent" button, which will create a new intent for you.

Dismiss (cross icon)

Remove this utterance from the widget to discard it and never view it again.

After you added or created intents or pressed the dismissed button, the utterance is removed from the widget and won't return.
Don't forget to publish your models after you've improved or created new intents via this widget.


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