Top intents widget

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• Untrained questions widget

  Intro This widget shows the questions that the user posed to the bot, but are not registered as an utterance in any intent. If the NLP engine is highly certain that the user's input belongs to an intent, then the unrecognised input will be visible ...

• Rating widget

  The rating widget shows a breakdown of the aggregated satisfaction metrics for all the users that were presented the 'rating block' and provided answer.

• Custom widget

  Intro The Custom Widgets provide a space to display custom created widgets that can be created by using the 'User Statistics-blocks' in flows. Each of these blocks store statistics that can be used as input for simple formulas to create a Custom ...

• Intents Import & Export

  Intents can be exported by clicking on the 'Export Intent ' button in the intents tab in the bottom. After pressing this button, a unique code is generated. The intents including its utterances, entities and flow is exported as an encrypted json ...

• Unexpected answer widget

  The unexpected answer block is to a collection of flows where the user wasn't satisfied or helped with the answer. By implementing the unexpected block in the dialog manager, the bot can be trained to verify with the user if the answer provided was ...