Top intents widget

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• Untrained questions widget

  Intro This widget shows the questions that the user posed to the bot, but are not registered as an utterance in any intent. If the NLP engine is highly certain that the user's input belongs to an intent, then the unrecognised input will be visible ...

• Rating widget

  The rating widget shows a breakdown of the aggregated satisfaction metrics for all the users that were presented the 'rating block' and provided answer.

• Custom widget

  Intro The Custom Widgets provide a space to display custom created widgets that can be created by using the 'User Statistics-blocks' in flows. Each of these blocks store statistics that can be used as input for simple formulas to create a Custom ...

• Intents Import & Export

  Intents can be exported by clicking on the 'Export Intent ' button in the intents tab in the bottom. After pressing this button, a unique code is generated. The intents including its utterances, entities and flow is exported as an encrypted json ...

• How to improve intents

  In order to improve intents, you should add more utterances that are relevant. You can do this in the intent tab, by pressing on the trained intent in the left menu. Once selected you can add or alter utterances in the center of the screen. Options ...