Dialog Manager - The Basics
The Dialog Manager is the part of the Blits platform where you shape the conversations of your bot. It is designed to matches business model process (BPMN) and reads like a Visio chart. It gives you an overview of the conversational steps as well as the data flow your bot is using.
Drag & Drop
The dialog manager is built as a drag & drop interface to create you dialogs. You can select elements on the left-menu and drag them in the canvas. You can also drag element in the canvas.
Select flow
In order to select a flow or intent, press the intent drop-down in the top left menu. Every intent has its own flow and can be adjusted to your design.
Name elements
You can name elements by double clicking on that item. You can set names to create references and guides for the building proces.
Variable toggle
By enabling the variable toggle you can view which variables and objects are available in your flow.
Example toggle
You can toggle example toggle, to view 5 utterances that match this intent. This is commonly used to double check you know which intent you are editing.
Zoom
Use the zoom buttons to zoom in our out your workspace. You can also use ctrl + scroll.
Multiple users at the same time
If multiple users want to access the same dialog, an error message will appear.
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The which channel condition block, checks which channel your user is on. You can use this block to make different conversations for example voice and chat, whereby the condition block can check if the user is coming from Alexa or the website.Tutorial 1 - The basics
Flows Import & Export
Once a flow is constructed in the Dialog Manager, it can be exported for reproduction purposes. This way, you can create your own flow templates and use them frequently again for the flows of other intents. Importing and exporting flows can be done ...Flow Errors
When building a dialog or conversational flow, the flow is automatically checked for correctness. If your flow does not work, it cannot be published and the Dialog Manager will indicate the issues with the flow. When bots do meet all necessary ...