Within this conversational interface, you can test the recognition of your intents, test the natural flow of your conversation or the sentiment of the language that you have used to build your flows with. The blits platform has different conversation flows for testing and production. Please read the versioning & publishing section for more info how to select which part of your bot you can test.
In order to further debug your conversation flow, you can inspect more details of your conversation by pressing the show details button in the header of the test screen. Here you can find additional metrics that can help you build the perfect flow.
You can find metrics about:
Which intent is trigger and the different NLU/NLP scores
Which entities are detected
What sentiment is captured
Which object and variables are stored and available.
Which engines are used in this bot for intents, entities and sentiment.
If you're ready to share your bot to others (outside the Blits platform), you can do so directly from the test chat window. By pressing the share test chat button you can generate a link, that you can share to test your platform. The link is always password protected, which you view and reset in the same dropdown menu. Users that click the link, are able to test your chatbot directly in their browser after entering the given password.
By default, the platform tracks various analytics about your bot. If you want to limit your testing interactions and actions from showing up in the bot's analytic dashboard, you can disable the analytics by pressing the toggle. Please note that some metrics are not disabled when selecting this option.