Testing your bot

Testing your bot

Intro

Once you have build and stored your bot it is time to test it. This can be done through the conversational interface that is shown in the bottom right corner of the blits platform.

Within this conversational interface, you can test the recognition of your intents, test the natural flow of your conversation or the sentiment of the language that you have used to build your flows with. The blits platform has different conversation flows for testing and production. Please read the versioning & publishing section for more info how to select which part of your bot you can test.


View details of conversation

In order to further debug your conversation flow, you can inspect more details of your conversation by pressing the show details button in the header of the test screen. Here you can find additional metrics that can help you build the perfect flow.

You can find metrics about:

  • Which intent is trigger and the different NLU/NLP scores

  • Which entities are detected

  • What sentiment is captured

  • Which object and variables are stored and available.

  • Which engines are used in this bot for intents, entities and sentiment.

If you're ready to share your bot to others (outside the Blits platform), you can do so directly from the test chat window. By pressing the share test chat button you can generate a link, that you can share to test your platform. The link is always password protected, which you view and reset in the same dropdown menu. Users that click the link, are able to test your chatbot directly in their browser after entering the given password.

Disable test analytics

By default, the platform tracks various analytics about your bot. If you want to limit your testing interactions and actions from showing up in the bot's analytic dashboard, you can disable the analytics by pressing the toggle. Please note that some metrics are not disabled when selecting this option.


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