Support for simple list entities varies per Natural Language Processing (NLP) engine. Currently, simple list entities are supported by Microsoft LUIS and Rasa.
Intent: Book flight
Original utterance: "I'd like to fly from New York to Los Angeles"
Utterance with entity: "I'd like to fly from [City] to [City]"
User input: "I'd like to fly from New York to Rome"
Recognised Entities:
Entity 1: New York
Entity 2: Rome