Related Articles
Unexpected answer widget
The unexpected answer block is to a collection of flows where the user wasn't satisfied or helped with the answer. By implementing the unexpected block in the dialog manager, the bot can be trained to verify with the user if the answer provided was ...
Rating widget
The rating widget shows a breakdown of the aggregated satisfaction metrics for all the users that were presented the 'rating block' and provided answer.
Ask question
The ask question block provides the ability to ask a question to the user in the conversation flow and to store the answer as a possible input for future elements of the conversation flow. It gives us an output variable with which to connect the ...
FAQ Intent
The FAQ intent is added to your bot just like any regular intent. However, the difference between a FAQ intent and a regular intent is that a FAQ intent does not have a corresponding flow in the Dialog Manager. Instead, the answer or reply to this ...
V 2.2.2
Release date: 13-05-2022 Introduced GPT-3 OpenAI Engine Introduced Chit-chat module allowing any bot to answer informal questions when the non-intent triggers Implicit/explicit oAuth introduced Improved 2-way handover between bot and human on live ...