Selecting AI Engines

Selecting AI Engines

You can change which Conversational AI Engine you use for each chatbot you build on the platform.

Note: You may be restricted in your choice of channels depending on your account type.

Intent Recognizer 

Blits enables users to pick different intent recognizers to process utterances. The different intent recognizers that the platform supports to date are:

  • Google DialogFlow 

  • IBM Watson 

  • Microsoft LUIS 

  • Rasa

  • Amazon Lex

  • Wit

  • Nuance (Nuance - AI Engine)

Entity Recognizer:

Blits also allows you to use a different NLU engine to extract entities. This way, an intent can be recognized by (e.g.) Microsoft LUIS, while the entity is extracted by Google DialogFlow. Depending on which entity recognizer you pick, the prebuilt entities offered with the NLU change and the performance of the entity recognition changes. Currently, these entity recognizers are included:

  • Google DialogFlow 

  • IBM Watson 

  • Microsoft LUIS 

  • Rasa

  • Amazon Lex

  • Wit

  • Stanford

  • Nuance (connect only)

Text-to-Speech

Blits enables users to pick different text-to-speech processors to convert respondent input into speech. The different text-to-speech processors that the platform supports:

  • Microsoft Text-to-Speech 

  • Google Text-to-Speech

  • IBM Watson Text-to-Speech 

  • Amazon Polly

Sentiment Analysis 

Blits enables users to pick different sentiment analyzers to identify the sentiment of the respondent. The different sentiment analyzers that the platform supports:  

  • Microsoft Text Analytics 

  • Google Sentiment Analysis 

  • IBM Sentiment and Context

  • Amazon Comprehend 

  • Stanford

Language Detection 

Blits enables users to pick different language detectors to determine the respondent's language. The different language detectors that the platform supports:

  • Microsoft Text Analytics 

  • Amazon Comprehend

  • Google Translate

  • IBM Watson Explorer 

  • Wit

Language Translate 

Blits enables users to pick different language translators to translate the respondent's language. The different language translators that the platform supports:

  • Microsoft Translator 

  • Google Translate 

  • IBM Language Translator

Voice-tone Analysis 

Blits enables users to pick different voice-tone analyzers to analyze the sentiment of the respondent spoken response. The voice-tone analyzer that the platform supports:

  • Amazon Lex (expected* Q4)

* Expected dates are estimates and may change due overtime.


    • Related Articles

    • Nuance - AI Engine

      Please note the Nuance AI Engine works a little different from the other AI Engines. You can use the Blits.ai Dialog Manager to create flows as usual. Having said that, intents and entities are taken from Nuance directly, and cannot be built and ...

    • What is Conversational AI

      We asked this question to OpenAI's Engine ChatGPT like this: "Explain Conversational AI to a six-year-old" Actually, the answer is quite insightful for grownups too: Conversational AI is a type of technology that allows computers to understand and ...

    • Is ChatGPT integrated in the Blits.ai Conversational AI platform?

      Is ChatGPT integrated in the Blits.ai Conversational AI platform? We get this question a lot! Instead of using ChatGPT we use the model OpenAI used to create ChatGPT with; their deeper underlaying model GPT-4. This will create an even better ...

    • Why is Conversational AI significant?

      We asked OpenAI's ChatGPT this question: Conversational AI is a type of artificial intelligence that focuses on enabling computers to engage in natural, human-like conversations. This technology is significant because it has the potential to improve ...

    • Create a new bot

      To create a new bot, press the button "create new bot" on the bot's overview page. (If you don't see this button, your role doesn't have the right permissions, please contact your administrator) After clicking this button, you can either decide to ...