The check user operator can check whether a user is known, user is new or is unknown and can divert the flow of the conversation based on this information.
The user statistics block tracks the number of times a user passes that specific user statistics block and stores this in a variable. This variable can then be used to create custom widgets and metrics.
Intro This block that checks if the user response with multiple entities/answers in one-sentence. If entities are missing, the blocks keeps asking for these remaining entities until all entities are accounted for. You can configure which question the ...
The which channel condition block, checks which channel your user is on. You can use this block to make different conversations for example voice and chat, whereby the condition block can check if the user is coming from Alexa or the website.
Out of the box, accounts for the platform are set-up and configured for specific roles by the tenant administrator. See the roles and permissions table for more information on the different types of roles. If you want to add or remove a user, you can ...
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