Bot Overview

Bot Overview

The Bot overview page

On the bot overview page you see all the bots that have been created on the platform. For each bot, you see various information such as:

  • Name: The name of the bot

  • Language: The language code of the bot's language

  • NLP: The icon of the Natural Language Processor (NLP)

  • Interactions: The number of interactions with your bot

  • Intents recognized: The percentage of recognized input as opposed to all input


The dotted lines

In addition, by clicking on these three dots, different options appear:


Export bot

The export bot function produces a code .txt file that can be used to upload that specific bot by using the import bot function. 

Download conversation logs

The download conversation logs button produces a data-table with all interactions with the bot. This data-table contains the following information: 

  • ID: The ID of the bot interaction

  • Bot ID: The ID of the specific bot

  • Timestamp: The exact moment of interaction in MM/DD/YYYY , HH:MM AM/PM

  • Message: The message

  • Type: The direction of the message, i.e. whether the message was input or output

  • User: The user that interacted with the bot

View conversations

View all user conversations with this bot.

Delete bot

The delete bot button deletes the bot and all related bot data.