Using the batch import button, you can upload or create multiple intents at once. While doing so, you can decide to automatically create a FAQ intent or a regular intent.
Upon clicking the button, you are prompted to either upload the template document or to download the template document.
You will first need to download the template file, which is an .xlsx document that should be opened using Microsoft Excel. Once opened, you can add the intent names, utterances and if desired the answer to the intent. By adding the answer, the intent will automatically be transformed into an FAQ intent. Hence, your .xlsx file will look similar to the one depicted below.
Please be aware to include an empty row between the last utterance of an intent and the first utterance of the intent following after it. An FAQ intent can always be transferred into a regular intent afterwards.